Terms & Conditions

We Band of Others

Terms & Conditions

AGREEMENT
By purchasing from our store you automatically agree to the following terms and conditions.

SHIPPING
Due to the ongoing pandemic all orders are made to order through a third party and will take at least 7 working days to ship. We thank you for your patience during this time while we try to get orders out to you as soon as possible. You will receive an email notification when your order has been shipped and will be dispatched via the Royal Mail 48 Regular. Currently we only ship within the United Kingdom but we are hoping to expand this in the near future.

RETURNS
As our items are made to order through a third party we are unable to accept exchanges or refunds except for certain circumstances e.g. damages or loss, but please get in touch if you have a problem with your order. If your item arrives damaged you must contact us as soon as possible through our online store, be sure to provide photos of the damage and keep hold of the item and original packaging. We will then begin the process of providing a replacement or refund. Although it is very rare, parcels may get lost in transit. We recommend waiting 10 working days from dispatch before getting in touch about a missing parcel and only after you have checked your local post office. We will be unable to issue replacements or refunds until after 10 working days from dispatch. All missing parcels must be reported to us within 60 days or we will be unable to facilitate a replacement.

PRIVACY
We have chosen Big Cartel for our online store, who have worked with legal experts to ensure they are fully GDPR compliant.

We have chosen InkThreadable to fulfill our orders, who have worked with legal experts to ensure they are fully GDPR compliant.

We DO NOT and WILL NOT share your information with any other parties.

COPYRIGHT/LEGAL AGREEMENT
Copyright of images is retained in perpetuity by We Band of Others and may not be reproduced in any context or media, digital or analogue. Any unauthorised reproduction will result in legal proceedings. By purchasing from our store you automatically agree to the above terms and conditions.